LUMAAI STUDIO

FAQ

Frequently asked questions.

We've grouped the most common questions before adoption by category. If you can't find what you're looking for, search or ask the AI.

Product Features

61 questions

Whether a given feature is available per solution — features in progress are marked as such.

Where do I change the price on a shelf price tag?

Change it in product editing in LUMA POS. The price tag shows the POS price as is, so you don't edit it on the price tag itself. That way the shelf and the checkout counter always use the same price. Even if the internet goes down, the price tag keeps showing the last price.

Do I have to change the price tags back by hand when a sale ends?

No. When you set up a discount, you choose an end date. On that date the price tags, checkout counter, kiosks and Menu Boards all return to the regular price together. During the discount, the previous price is shown with a strikethrough along with the discount rate.

Can price tags also show unit price by weight, country of origin, or the meat traceability number?

Yes. Unit prices such as per 100g or per item, along with volume and country of origin, are shown next to the selling price. For meat, you can display fields for cut, grade and traceability number. Units such as lb and oz are supported, as well as multiple currencies such as dollars and pesos. You choose from more than 40 basic layouts and 11 color themes.

Can a double-sided price tag show different products on the front and back?

Currently, both the front and back sides show the same content. Showing different content on each side requires support on the device side, and it is in preparation.

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Frequently Asked Questions — LUMA AI STUDIO