Operations · AnalyticsComing soon
An AI camera that reads visitor flow anonymously
This solution is getting ready for official launch. Only basic information is available for now.
At a glance · LUMA Vision store analytics
LUMA Vision is a store analytics solution that analyzes camera footage from a single camera directly on an in-store device and sends only anonymous statistics to the server — such as visitor counts, time spent per zone, and store heatmaps. Video and audio are never stored or transmitted, and no individual is identified or re-identified. Currently in development (private tier), with the official launch schedule available through our contact form.
Who it's for
If this sounds familiar
Key features
Counts people who cross a line drawn at the entrance. It keeps only the number, not who they are.
Shows where customers spent the most time, in color, on your store floor plan.
Set zones like the checkout counter or new-arrivals display, and see the number of visitors and time spent in each zone.
See busy hours of the day as a bar chart, and compare monthly totals with the same month last year.
Draw camera positions and zones on your store floor plan and configure them right on screen.
During installation, a screen is shown on the on-site monitor to align the angle and zones. This screen is never saved or transmitted.
Check whether the camera is counting correctly, along with the last 24 hours' numbers and anything that needs attention, from the overview screen.
Video is processed on the in-store device, and only numbers are sent to the server. Re-identification of people and tracking individual movement — such as recording video or audio — can never be enabled under any setting.
Which features can be turned on and their defaults are set based on the store's region (Korea, EU, certain U.S. states, etc.), and locked features are blocked by the server.
Generate notice text for the entrance in Korean, English, and Spanish based on the enabled features, along with a QR code linking to a detailed information page.
You can pause camera counting for 30 minutes, 2 hours, or until manually turned back on. Nothing is counted while paused.
Granular statistics are kept short-term (90 days) and then folded into monthly totals to retain only trends. Monthly totals are deleted after 25 months.
No video is kept — only the flow, as numbers
Anonymous visitor statistics analyzed on-device in your store · AI-generated videoEquipment
Analyzes camera footage on the device's AI chip (NPU) and sends only anonymous numbers to the server
RequiredAngled (30–45°) from a ceiling corner to capture customer flow — standard lens, 1080p baseline
RequiredThe base layer for camera positions, zones, and heat maps — the console's store floor plan feature
RequiredSends only anonymous statistics to the server — no video is sent
RequiredHow it works
Use cases by industry
Retail stores · boutiques
Check display effectiveness with floor plan heatmaps and zone dwell time (coming soon).
Judge display changes with numbers instead of guesswork.
Franchise headquarters
Compare locations using anonymous visit statistics on the same standard (coming soon).
Find improvement points for each location on the same scale.
Cafés · restaurants
View hourly visit bar charts alongside the work schedule (coming soon).
Set staffing for busy hours based on data.
Privacy-sensitive stores (e.g., stores expanding into Europe)
Use on-device analysis that never stores or transmits video, with region-specific defaults and entrance notices (coming soon).
Start with legal notices and a stop procedure for customer objections already in place.
Get started
Tell us your store size and the equipment you use, and we'll recommend the right setup and quote. We'll also check your existing screens and printers.
Specs
Works even better together
Frequently asked questions
LUMA Vision is currently in preparation (private tier). We are developing it to provide anonymous statistics such as visitor counts, dwell time per zone and a heat map of the store floor plan. We will share the official launch schedule and pilot adoption through an adoption inquiry.
No. It is designed to process video directly on the device inside the store and send only anonymous numbers to the server. Video and audio recording cannot be turned on with any setting, and the store can also pause counting briefly if a customer asks.
No. It does not recognize people or re-identify the same person, and it does not record any individual's movement path. Numbers are kept only grouped by zone and time period. LUMA Vision is in preparation.
Our team will help you work out the setup and quote.