Order · PaymentComing soon
Order from the table order or guest's phone, straight to the kitchen
This solution is getting ready for official launch. Only basic information is available for now.
At a glance · Table & QR order
LUMA table/QR ordering is a store ordering solution where customers scan a table's QR code with their phone or order directly from a table device, and that order flows straight to the kitchen display (KDS) and the call board. Customers order from their phone browser with no app install, people at the same table can join the same table order together, and staff calls and bill requests are handled right from the screen. The menu and prices use the same data as LUMA POS.
Who it's for
Actual admin app screen · sample store
If this sounds familiar
Key features
When a customer scans the table's QR code with their phone camera, that table's ordering screen opens right away. No app install or sign-up required.
Even if people at the same table each scan with their own phone, it's combined into one table order. Orders are split, but the table total shows as one.
Customers can see what they've ordered so far and its cooking status, and call staff or request the bill from the screen. Requests appear instantly on the POS table screen.
When a customer picks their language — Korean, English, Japanese, Chinese, Spanish, or German — the approved menu translation changes along with it.
The table device uses a familiar standard layout (categories on the left, photo menu in the middle, cart on the right), always showing the table number and the "order total so far." During idle time it shows ads, and tapping it starts an order.
The table device's idle screen has buttons for six languages, so international guests can switch to their own language from the very first screen. It starts in the customer screen language set in the console.
Create a range of table numbers at once and print QR codes for each table right away. If you renumber tables, you'll be warned that existing QR codes need to be reattached.
Orders from QR and table devices flow straight into the POS table screen. Staff handle table moves, settlement, and clearing from the floor plan, and clearing a table closes the customer screen immediately.
Pick idle-screen ads for the table device and the banner shown at the top of the QR order screen from LUMA AI CMS media.
Order sessions are issued by the server and close after time passes or on cleanup. Bursts of requests in a short time are limited, and the same order submitted twice is only placed once.
Orders from kiosk, table, QR, and counter appear on the kitchen display within seconds, with table number and dine-in/takeout shown.
Move cooking status through three simple steps, with a confirmation on each tap to prevent accidental advances. Reverting a completed order lets you call it again.
New orders, cancellations, and long-waiting orders are each announced with a different sound, and the store chooses the sound type and volume.
When the kitchen falls behind, a notice banner appears on the customer screen, and menu items with long cooking times can be dimmed and marked “Paused” for a while. Items are not removed or marked sold out, and this is off by default.
For busy kitchens, you can advance orders with a remote or keyboard without touching the screen, and choose a dark or light theme to match a bright kitchen. The kitchen display text can be switched between 6 languages.
When the kitchen taps done, the number is highlighted on the call board and clears after a set time. Vertical ads can be shown alongside on the right side of the screen.
After a ding sound, the number is called out twice by voice. It can be announced in 6 languages to match the store's language.
Set the number prefix, digit count, and daily reset, and issue numbers directly at the counter or call ready orders.
Order from the table, the kitchen knows instantly
One QR scan, kitchen display, and call board in one flow · AI-generated videoEquipment
Scan the table QR to order — no app install or sign-up needed, right from the phone's browser. Can be run with QR alone, no table device required
RequiredThe order entry point attached to each table — print per-table QR codes directly from the console
RequiredShows incoming orders to the kitchen and advances cooking stages — also operable with remote/keyboard
RequiredShows ready numbers in large text and calls them by voice — with vertical ads on the right side of the screen
OptionalLets customers order directly at the table and shows ads while idle — coming soon
OptionalTable billing and staff call/payment request confirmation — the table screen of LUMA POS (PC browser or POS screen)
RequiredHow it works
Use cases by industry
BBQ restaurants · Korean pubs
By taking additional orders and staff calls via table QR and settling by table at the POS
Staff make fewer trips to take orders, and the order bundle for each table is kept accurate
Tourist-area restaurants
By letting customers view the menu and order in their own language on their phone
The burden of order communication is reduced, and customers can take their time choosing with photos and translations
Food courts · takeout specialty stores
By linking kitchen display completion with voice calls on the call board
Staff no longer need to shout numbers, and customers confirm their number with a large screen and voice
Restaurants with large kitchens
By gathering orders from all channels into one kitchen display and passing them through stages
You can see which orders waited how long, and cancellations and reversals are also recorded on screen
Cafés · brunch spots
By taking additional orders right at the table via table QR
Customers don't need to line up again, and you don't miss additional order opportunities
Get started
Tell us your store size and the equipment you use, and we'll recommend the right setup and quote. We'll also check your existing screens and printers.
Specs
Works even better together
Frequently asked questions
LUMA table and QR ordering is coming soon. The 10-inch table device screen that sits on the table is in preparation, and we will provide the official release schedule and pilot adoption details through the purchase inquiry.
No. When a customer scans the table QR with their phone camera, that table's order screen opens right in the browser, and no sign-up is needed. Customers can choose their own language from 6 languages. Table order is coming soon.
Yes. Orders that come in through the same table QR are grouped into one table with a single total, and payment is also settled at once per table. QR ordering defaults to pay-after: orders are taken first and paid at the counter. Table order is coming soon.
Kiosk, QR and counter orders appear on the kitchen display (KDS) within seconds, with the table number and a dine-in/takeout label. The kitchen moves each order through three steps: New order → Cooking → Done. When an order is marked Done, its number appears on the call board and is also announced by voice. The kitchen display can also be operated with a remote or a keyboard.
Our team will help you work out the setup and quote.