Frequently asked questions.

The payment step screens and the prepaid/postpaid flows are ready, but actual card payment is still being prepared, pending integration with the payment provider and terminal. For now, you take orders at the kiosk and customers pay at the counter. Please ask us about the rollout schedule through an adoption inquiry.

Yes. The kiosk supports Korean, English, Japanese, Chinese, Spanish and German screens, and the store chooses which languages to offer and in what order in the console. Menu names and descriptions are translated with the AI menu language pack, but only translations approved by the store are shown to customers. You can also set the store name for each language.

It offers a low-screen mode that lowers the entire screen, a large-text mode that enlarges text by 1.25 times, and step-by-step voice guidance. If a customer walks away, the kiosk doesn't rush them: it asks calmly and then returns to the first screen. The store can lengthen the waiting time.

Saved menus stay visible so the screen never goes blank, but order confirmation is blocked until the connection returns, and the kiosk tells customers to call a staff member. This is to prevent orders from silently disappearing. Once the connection is back, customers can place orders again automatically.

Yes. You issue percentage and fixed-amount coupons in the console, and customers use them by holding a QR code up to the kiosk scanner or entering a number. Points can be earned and used with a phone number; the phone number is converted to an irreversible value before it is stored, and consent is collected separately. When a customer signs up as a member, you can print a member slip with a QR code on it.