Frequently asked questions.

No. Content is stored on the device and keeps playing.

Yes. Manage screens across all stores from a single console.

Yes. The LUMA AI CMS Menu Board uses the same menu data as LUMA POS. When you edit a price or mark an item sold out, it is automatically published again shortly afterward to the Store Screens that show that item, and discounted items are shown with the original price struck through.

Yes. Set a Schedule with day-of-week, time-of-day and date-range rules, and the Screen changes by itself at the set time. Late-night schedules that run past midnight are also supported, and in the console you can see at a glance what content is showing right now and why.

Yes. Emergency Publish instantly shows a notice on all the Screens you select. It is confirmed with the manager's PIN and a record is kept, and when you cancel it, each Screen returns to its original schedule. The notice also goes out to video wall Screens.

You can upload photos in JPG, PNG, WEBP, GIF and SVG up to 50MB, and videos in MP4, WEBM and MOV up to 2GB. Uploaded videos are automatically optimized so they play well on Store Screens. Please convert iPhone photos (HEIC) to JPG before uploading.

Yes. Set the off time and on time for each day of the week, and the box turns the Screen off at that time and turns it back on by itself at the set time even while it is off. You can also turn on a regular reboot if needed.